Orthopedic Air Trainers Cushion Comfort Sneakers
How to Choose the Size?
1.Womens size chart
2.Mens size chart
3.3E Shoes Size Chart
Note: As shoe sizes vary from brand to brand, do not directly choose the size you usually wear. Instead, select the AU size on the LUCKWEEK size chart based on the length of your feet.
If you still don't know which size to choose after reading the following explanations, you can consult our official customer service,E-mail:support@luckweek.com
We are more than willing to provide you with a size that suits you.
Not sure what is the right shoe size for you?
The following instructions will help you choose.
- Take a piece of paper and a pen or pencil
- Stand with your heels against the wall
- Stand upright, placing your weight on both feet
- Get someone else to draw a line be the tip of your toe
- Measure the length from the wall to the line
- Compare the foot length with size chart
1. Women's Size
2. Men's Size
3. 3E Shoes Size Chart
Note: Only applicable to shoes marked as 3E SIZE on the LUCKWEEK size page.
30 Days Money Back Guarantee
RETURN POLICY
1. Items can be returned or exchanged within 30 days of the purchase date. Please note that flash sales, free gifts, and clearance items cannot be returned.
2. Please keep the delivery receipt and give it to our customer service team, which will be returned to you for a refund.
3. You can mail the package to your nearest post office or call the post office to arrange a collection.
4. Before returning the products, please first contact our customer service team to find out the return address.
Email: support@luckweek.com
5. If the return is caused by the customer, the customer is responsible for the shipping costs. The exact cost depends on the courier company you choose. If the received goods are damaged or incorrect due to our fault, the customer is not required to bear the shipping costs. If the return is caused by the consumer, the consumer is responsible for the shipping costs. The exact cost depends on the courier company you choose. If the goods received are damaged or incorrect due to our fault, the consumer is not required to bear the shipping costs.
NOTE: Items that do not meet these criteria will not be considered for return.
Return Process
Please follow our return process carefully to minimize delays:
1. If your item is eligible for return, please contact our customer service (support@luckweek.com) for:
• Order number
• SKU number or product name
• Reason for return
2. Our customer service will respond to your request within 48 hours.
3. Please return the item to the return address provided and send us proof of return in the form of a tracking number and a valid return receipt.
About Refunds
1. Your order will be processed within 2 to 5 business days after receiving the product packaging. After confirmation, we will arrange for customer service to process the refund, and you will receive your refund within 5 to 7 business days. Please note that the original shipping fee is non-refundable.
Return Address
1. Please do not send your return to the sender's address on your package. This is not the return address and will affect the processing of your return. You should only send it to the address provided to you by our customer service team. (Email: support@luckweek.com)
Return Cost
Free Return and Exchange
Contact Information:
1. Please note that you must contact us before returning an item; the return address must be provided by our customer service center.
Email: support@luckweek.com
REFUND POLICY
We do our best to resolve any issues our customers may have with their online items. If you still wish to receive a refund on your order, we can process the payment, provided the request is made within 14 days of the order date and the product(s) in question are not subject to a promotion. For more information, contact our customer support at support@luckweek.com
FAQs About The Product:
How quick is delivery?
Processing Time: We try to ship all orders within 2-5 days (Monday to Friday) after placing the order, except on weekends.
Shipping Time: The delivery time usually takes 5 to 12 working days, depending on your location and the office hours of the local post office.
Once the package has been shipped out, we will notify you with a tracking number. Please access your tracking number by clicking the "View My Order" button within your confirmation email.
Is the 30 day trial risk free?
How do I contact you? How soon will I get a response?
We will reply to any of your questions within 48 hours, please be patient.
What are orthopedic shoes?
What are the benefits of orthopedic shoes?
Will orthotics solve my foot problems?
Can anyone wear orthopedic shoes?
Every new pair of shoes gives me blisters. Will that happen with Luckweek?
How do I find out my shoe size?
Are your shoes the right size?
What if I don’t like my shoes?
Why Luckweek?
We are dedicated to making professional footwear that meets your health needs. We wanted to rethink the entire shoe from every angle, solving problems for anyone who feels their feet uncomfortable. So we broke down every element of the shoe and its purpose, creating a new type of shoe for relieving foot pain. With Luckweek you'll instantly feel why is all about life-changing comfort.
