Privacy Policy

Privacy Statement

We take your privacy seriously, and this Privacy Statement explains how we (collectively, "we," "us," or "our") collect, use, share, and process your information.

Collection and Use of Personal Data

Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer allow us, whether in combination with other information or otherwise, to identify you.

Promoting Safety and Security

We adhere to the principles of lawfulness, legitimacy, and transparency, use and process the minimum amount of data for a limited purpose, and take technical and administrative measures to protect data security. We use personal data to help verify user accounts and activity, as well as to promote safety and security, for example, by monitoring fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. This processing is based on our legitimate interest in helping ensure the security of our products and services.

Here is a description of the types of personal data we may collect and how we may use them:

What personal data we collect

ⅰ. Data you provide:

We collect personal data you provide when you use our products and services or interact with us, for example, when you create an account, contact us, participate in an online survey, use our online help or chat tool, and personal data related to purchases. This data includes your payment data, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping, and contact information.

2. Data about the use of our services and products:

When you visit our websites, we may collect data about the type of device you use, your unique device ID, your device's IP address, your operating system, the type of internet browser you use, usage information, diagnostic information, and location information from or about the computers, phones, or other devices on which you install or access our products or services. Where available, our services may use GPS, your IP address, and other technologies to determine the approximate location of a device to help us improve our products and services.

How we use your personal data

Generally speaking, we use personal data to provide, improve, and develop our products and services, to communicate with you, to offer you targeted advertising and services, and to protect us and our customers.

ⅰ To provide, improve, and develop our products and services:

We use personal data to help us provide, improve, and develop our products, services, and advertising. This includes using personal data for purposes such as data analysis, research, and audits. This processing is based on our legitimate interest in providing you with products and services and for business continuity. If you enter a contest or other promotion, we may use the personal data you provide to administer those programs. Some of these activities have additional rules, which may contain additional information about how we use personal data, so we encourage you to read those rules carefully before participating.

2. To communicate with you:

Subject to your prior express consent, we may use personal data to send you marketing communications regarding our own products and services, communicate with you about your account or transactions, and inform you of our policies and terms. If you wish to receive email communications for marketing purposes, please contact us to opt out. We may also use your data to process and respond to your requests when you contact us. Subject to your prior express consent, we may share your personal data

with third-party partners who may send you marketing communications related to their products and services. Subject to your prior express consent, we may use personal data to personalize your experience with our products and services and on third-party websites and applications, and to determine the effectiveness of our promotional campaigns.

NOTE: For all uses of your data described above that require your prior express consent, please note that you may withdraw your consent by contacting us.

Definition of "Cookies"

Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive information and other information on computers, phones, and other devices. We also use other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, for similar purposes. In this Cookie Statement, we refer to all of these technologies as "cookies."

Use of Cookies

We use cookies to protect, safeguard, and improve our products and services, for example by personalizing content, delivering and measuring advertisements, understanding user behavior, and providing a safer experience. Please note that the specific cookies we use may vary depending on the specific websites and services you use.

Disclosure of Personal Data

We make certain personal data available to strategic partners who work with us to provide our products and services or help us market them to customers. We will only share personal data with these companies for the purpose of providing or improving our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your express prior consent.

Disclosure or Storage, Transfer, and Processing of Data

ⅰ Compliance with Legal Obligations:

Due to mandatory laws of the European Economic Area or the country in which the user lives, certain legal acts exist or have taken place, and legal obligations must be fulfilled. Within the European Economic Area (EEA), our processing of your personal data will be legitimate: whenever we require your consent to process your personal data, such processing will be justified in accordance with Article 6(1) of the General Data Protection Regulation (EU) ("GDPR").

ⅱ For the purposes of the reasonable implementation or application of this Article:

We may share personal data with all of our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, sale, or disposition of all or a portion of our business, including in connection with bankruptcy or similar proceedings, we may transfer all personal data to the relevant third party. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

ⅲ Legal Compliance and Security or Protection of Other Rights

We may be required—by law, legal process, litigation, and/or requests from public and government authorities within or outside your country of residence—to disclose personal data. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. Your Rights

We take reasonable steps to ensure that your personal data is accurate, complete, and up-to-date. You have the right to access, rectify, or delete the personal data we collect. You also have the right to restrict or object, at any time, to the further processing of your personal data. You have the right to receive your personal data in a structured and standard format. You may lodge a complaint with the competent data protection authority regarding the processing of your personal data. To protect the privacy and security of your personal data, we may request information from you to enable us to confirm your identity and your right to access that data, as well as to search for and retrieve your personal data.

We may refuse to provide you with the personal data we retain. Regulatory requirements allow or require us to refuse to provide or delete all or part of the personal data we retain. You can contact us to exercise your rights. We will respond to your request within a reasonable time, and in any case within 30 days.

Third-Party Websites and Services

When a customer links to a third-party website that has a relationship with us, we assume no obligation or responsibility for this policy due to the third party's privacy policy. Our websites, products, and services may contain links to, or the ability for you to access, third-party websites, products, and services. We are not responsible for the privacy practices employed by these third parties, nor for the information or content contained in their products and services. This privacy statement applies only to the data we collect through our products and services. We encourage you to read the privacy policies of any third parties before continuing to use their websites, products, or services.

Data Security, Integrity, and Retention

We use reasonable technical, administrative, and physical security measures designed to protect and prevent unauthorized access to your data and to properly use the data we collect. We will retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Statement, unless a longer retention period is required or permitted by law.

Changes to this Privacy Statement

We may periodically modify this Privacy Statement to keep pace with new technologies, industry practices, and regulatory requirements, among other reasons. Your continued use of our products and services after the effective date of the Privacy Statement signifies your acceptance of the revised Privacy Statement. If you do not agree to the revised Privacy Statement, please refrain from using our products or services and contact us to close any account you may have created.

Contact Us

If you have any questions about this Privacy Statement or its implementation, please let us know.

Email: support@luckweek.com